lumio-policy1

Privacy Policy for Lumio

Last updated: 16-07-26

Lumio (“we”, “our”, “the app”) is a communication support app designed to help autistic children express themselves, intended for use by children under the guidance of a parent or caregiver. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

Account Information When a parent or caregiver creates an account to use Lumio, we collect:

We do not collect the child’s name, date of birth, photo, or any other personally identifying information about the child using the app.

Data We Do Not Collect Lumio does not collect location data, contacts, device identifiers for advertising, or browsing history. Lumio does not display ads and does not share data with advertising networks.

How We Use Information

We use the account email and password solely to:

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Lumio uses Firebase (a service provided by Google) for account authentication and data storage. Firebase may process account information (email) as part of providing these services. Firebase’s own privacy practices are governed by Google’s Privacy Policy: https://policies.google.com/privacy

Lumio uses on-device text-to-speech technology to support communication features. Text entered or selected within the app for speech output is processed to generate audio and is not stored or transmitted beyond what is necessary for the app to function.

Children’s Privacy

Lumio is designed for use by children under the direct supervision of a parent or caregiver, who is responsible for creating and managing the account. We do not knowingly collect personal information directly from children. The account holder (parent/caregiver) is the individual who provides their email address during sign-up.

If you believe a child has provided us with personal information without appropriate parental involvement, please contact us at ubaidwasiq@gmail.com so we can address it.

Data Security

We take reasonable measures to protect your information, including encrypted storage of passwords and secure data transmission. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your account information for as long as your account remains active. You may request deletion of your account and associated data at any time by contacting us at ubaidwasiq@gmail.com.

Your Rights

Depending on your location, you may have the right to:

To exercise these rights, contact us at ubaidwasiq@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: ubaidwasiq@gmail.com